FAQ’s 1) How do I place an order at Techcroft.co.uk? There are various methods through which you can place order with Techcroft.co.uk. These methods are mentioned below: 1. You can order directly from website by adding products to cart. 2. You can place your order by emailing your requirement at sales@techcroft.co.uk 3. You can place order online through our chat representative through online chat. 2) Time required for delivery of order? We make sure that orders placed with Techcroft.co.uk reach their destination at a fast pace. UK orders are usually dispatched by Royal Mail, DPD & UPS Courier Services immediately for next day delivery (on basis of availability). However, some distant places can take up to 3-5 business days. You will be updated with the status of your order by our sales team. 3) Is Techcroft.co.uk secure to submit payment details and personal data? Privacy of your personal information and credit cards data is the foremost priority at Techcroft.co.uk. Your personal data, payment data and any other information you provide on our website, to process your order, is 100% secure and is kept confidential. Our website is secured with latest SSL security that encrypts all your personal data. SSL along with an added security from Site Lock Secure helps secure all personal and credit card information at our site. So you can shop with peace of mind. 4) How can I locate my desired product on Techcroft.co.uk? You can locate your product at Techcroft.co.uk by searching through part number of your desired product. If you are not sure about the part number, you can also search through categories (e.g. Networking) and/or through brand name. However, if your product is not listed on our site or you cannot find the product that you are looking for, kindly contact: 1. Our representative through “Live Chat” or; 2. send a query to our sales team at sales@techcroft.co.uk or; 3. Directly call us at +44 (161) 871-7480 5) Do you charge VAT? VAT is applicable on purchases. 20% VAT will be added to the price on checkout for all customers. 6) Can I get additional discounts/special price? We already offer best possible prices at Techcroft.co.uk as compared to the market. There are regular promotional offers at our site. You can contact us through our sales representative through sales@techcroft.co.uk or online chat in order to get special price discounts in case of big orders. 7) What are my payment choices? All major credit and debit cards (Visa and Master cards) are accepted by Techcroft.co.uk. We also accept PayPal and Wire Transfers. 8) How much do you charge for shipping? Shipping costs vary from order to order as it is based on products. It depends on sipping address, weight and time of order delivery. 9) What is the process to return purchased product? In case you want to return your product due to some issues, kindly launch a complain immediately with our sales representative at sales@techcroft.co.uk also inform us through phone on +44 (161) 871 – 7480. For more detail Please see the terms & conditions.